Effective Date: 21 August 2025

We value your privacy, it is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communication channels.

1. Information We Collect

We may collect the following information when you use our website or services:

• Personal details (name, email, phone number, company name).

• Service-related information (equipment type, service requests, order history).

• Technical data (IP address, browser type, website usage statistics).

2. How We Use Your Information

We use your information to:

• Provide and improve our services.

• Respond to inquiries, quotes, and support requests.

• Process orders and arrange delivery of parts or services.

• Send relevant updates, offers, or maintenance reminders (with your consent).

• Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share data with:

• Trusted third-party service providers (e.g., payment processors, courier services).

• Regulatory authorities if required by law.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, or disclosure.

5. Your Rights

Under South Africa’s POPIA Act, you have the right to:

• Access and request a copy of your personal data.

• Request corrections or updates to your information.

• Withdraw consent for marketing communications.

• Request deletion of your data, subject to legal and contractual obligations.

6. Cookies & Tracking

Our website may use cookies to improve user experience and track performance. You can manage cookie preferences in your browser settings.

7. Contact Us

For privacy-related inquiries:
📧 Email: macv@mcx2engineering.co.za
📞 Phone: (066) 018-0313